Does Mattress King offer a trial period?

Yes. Mattress King has a 30 Day Comfort Exchange. It typically takes 30 days to break in a new mattress. Much like a new pair of shoes it takes time for your feet to adjust to the soles; it also takes time for your body to adjust to a new mattress. 

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What is the 30 Day Comfort Exchange?*

Customers not satisfied with their new mattress can exchange it for a more comfortable one in our store (additional charges may apply.)

 

How does the 30 Day Comfort Exchange work?

1. All Comfort Exchanges must occur in the first 30 days of the delivery date.

2. The 30 Day Comfort Exchange applies to the mattress only.

3. The 30 Day Comfort Exchange does NOT apply to the following items: mattress protectors, pillows, frames, foundation boxes, and adjustable bases.

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​Is there a cancellation fee?

Due to limited space in our warehouse we often have to order your mattress before it is delivered to your home. Because of this there is a 35% restocking fee.

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*Mattresses with stains, markings, or strong odors of any kind do not qualify for the 30 Day Comfort Exchange. Mattresses delivered outside the state of California do not qualify for the 30 Day Comfort Exchange. ​Comfort Exchanges are for mattresses only, and DO NOT apply to mattress protectors, pillows, frames, foundation boxes, and adjustable bases. Customers are allowed one Comfort Exchange per transaction. Comfort Exchanges must occur within the first 30 days of delivery.

**Customer who do not purchase a mattress protector from Mattress King forfeit their right to the 30 Day Comfort Exchange!

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What is the warranty on my mattress?

Every mattress sold at Mattress King comes with a minimum 10 year manufacturer's warranty. That covers any possible manufacturing and material defect, as well as any instances of mattress splitting, mattress cracking, severe contours, dipping or sagging. 

 

Do I need a mattress protector for my mattress?

A mattress protector** is recommended for every mattress. Not using a mattress protector on your mattress could void the manufacturer's warranty.

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What are the benefits of a mattress protector?

1. Mattress protectors prevent bud bugs, eliminates dust mites and other allergy causing bacteria.

2. Mattress protectors are hypoallergenic and 100% waterproof - they repel all liquids including bodily fluids such as urine, perspiration, and accidental spills. 

3. They are cool, breathable and wicks away moisture.

Do I need to buy a foundation box with my new mattress?

We recommend it. Mattress King sells continental foundation boxes that are designed to absorb shock and sound. A foundation box keeps the mattress flat, and from dipping or sagging.