SAVE UP TO 70% ON A NEW MATTRESS SET DURING THE MATTRESS KING MEMORIAL DAY SALE!
Frequently Asked Questions
Do you offer a trial period?
We offer a 120 Day Comfort Exchange. It typically takes 30 days to break in a new mattress. Much like a new pair of shoes it takes time for your feet to adjust to the soles; it also takes time for your body to adjust to a new mattress.
What is the 120 Day Comfort Exchange?*
Customers not satisfied with their new mattress can exchange it for a more comfortable one in our store.
How does the 120 Day Comfort Exchange work?
A Comfort Exchange must occur in the first 120 days of the delivery date.
The customer must pay a 25% restocking fee on the first mattress, plus any additional charges for the second mattress (delivery and tax NOT included.)
The 120 Day Comfort Exchange applies only to the same size mattress, i.e. full for full, queen for queen, or king for king. There are no size exchanges.
The 120 Day Comfort Exchange applies to the purchase of the mattress only.
The 120 Day Comfort Exchange does NOT apply to the following items: mattress protectors, pillows, frames, foundation boxes, and adjustable bases.
How long is the warranty on my mattress?
Every mattress sold at Mattress King comes with a minimum 10 year manufacture's warranty.
Do I need to buy a foundation box with my new mattress?
It is recommended. Mattress King sells continental foundation boxes that are designed to absorb shock and sound. A foundation box keeps the mattress flat, and from dipping or sagging.
Do I need a mattress protector for my mattress?
A mattress protector** is recommended for every mattress. Not using a mattress protector on your mattress could void the manufacturer's warranty.
What are the benefits of a mattress protector?
Mattress protectors prevent bud bugs, eliminates dust mites and other allergy causing bacteria.
Mattress protectors are hypoallergenic and 100% waterproof - they repel all liquids including bodily fluids such as urine, perspiration, and accidental spills.
They are cool, breathable and wicks away moisture.
Is there a cancellation fee?
There is a 25% restocking fee for all cancellations.
*Mattresses with stains, markings, or strong odors of any kind do not qualify for the 120 Day Comfort Exchange. Mattresses delivered outside the state of California do not qualify for the 120 Day Comfort Exchange. Comfort Exchanges are for mattresses only, and DO NOT apply to mattress protectors, pillows, frames, foundation boxes, and adjustable bases. Customers are allowed one Comfort Exchange per transaction. Comfort Exchanges must occur within the first 120 days of delivery.
**Customer who do not purchase a mattress protector from Mattress King forfeit their right to the 120 Day Comfort Exchange!
ALL SALES ARE FINAL.
NO EXCHANGES AFTER 30 DAYS.
THE 120-DAY COMFORT EXCHANGE DOES NOT APPLY TO WARRANTY ITEMS OR FLOOR MODEL-DEMOS.