Frequently Asked Questions
What is your return policy?
Mattress King sells the highest quality mattresses at wholesale prices.
Comfort is every thing! If you find yourself counting more sheep than sawing logs don't worry - we have your back!
It typically takes 30 - 60 days to properly break in a new mattress. Much like a new pair of shoes it takes time for your feet to adjust to the shoe's soles; it also takes time for your body to adjust to a new mattress.
The 30-Day Comfort Exchange* - If the customer is not completely satisfied with their mattress they can exchange it for a different mattress in our store.
The mattress must be equal or greater value. If the customer chooses a mattress of greater value, they will be charged the difference between the first mattress and the second one, plus tax and delivery.
Customers are allowed one Comfort Exchange per transaction, and it must occur within the first 30 days of delivery.
All sales are final. There are NO refunds. The 30-Day Comfort Exchange does NOT apply to warranty items or floor model-demos.
*Mattresses with stains, markings, or strong odors of any kind do not qualify for the 30-Day Comfort Exchange. Mattresses delivered outside the state of California do not qualify for the 30-Day Comfort Exchange.